
Product + Support reality (Sep 3): a paying user asked how to cancel “SHAZOOM” and got generic app-store advice. That is the wrong door. Shmooz (sometimes misspelled SHAZOOM / Shoomiz) is our AI assistant in WhatsApp and Telegram — cancellation lives on the website, not in a random store listing and not via fake WhatsApp Support numbers.
This page is how to cancel a Shmooz subscription. It is not WhatsApp ban / unblock, not cancel Meta AI, and not the WhatsApp support-number myth. We never claim to be WhatsApp or Meta Support.


Need to cancel Shmooz (or “SHAZOOM”)? Use Manage Subscription on the pricing page — honest steps, no fake WhatsApp Support numbers.
Search often misspells us as SHAZOOM, Shoomiz, or similar. If you paid Shmooz for AI chat in WhatsApp/Telegram, this is still the cancel path — Manage Subscription on /pricing, not a WhatsApp “support” chat and not an unblock app.


Need to cancel Shmooz (or “SHAZOOM”)? Use Manage Subscription on the pricing page — honest steps, no fake WhatsApp Support numbers.
Yes. Use Manage Subscription on pricing. Access continues until the billing cycle ends.
Prefer the website portal so the correct subscription is updated. Support can point you here — we still won’t pretend to be WhatsApp Support.
No. This is Shmooz only. WhatsApp bans and Meta AI toggles are separate.