Terms & Conditions

• Free Messages: Users will be provided with 5 free messages upon accepting Shmooz.ai terms & condition. After the initial 5 messages, users will have the option to subscribe to a monthly plan to continue using the service.
• Subscription: Monthly subscriptions will automatically renew unless canceled by the user. Cancellation of a subscription can be done at any time by the user under the pricing section in our website via “Manage Subscription”.
• Refunds: Shmooz.ai does not offer refunds for any type of subscriptions or one-time image credit top-up purchases, except where required by applicable law.
• Responses: Shmooz.ai is not responsible for fact-checking of any responses provided by the Service or Chatbot. Users are responsible for using and relying on the information provided by the Service and its AI and image generation technologies at their own risk.
• Downtime: Shmooz.ai is not responsible for any downtimes that the Service or its AI and image generation technologies may have. Users understand that there may be times when the service is not available due to technical issues. Such downtime will not warrant a refund.
• Fair Usage Policy (Messages): Shmooz.ai has a fair usage policy for subscription plans. Users are limited to a total of 100 messages per month for the Starter Package, 250 messages per month for the Standard Package, unlimited messages per month for the Monthly Unlimited Package, 20,000 messages per year for the yearly package and a total of 200,000 messages for the Lifetime package. Any messages sent beyond these limits may result in additional charges or suspension of the user's account. Shmooz has the right to change the fair usage policy at any time.
• Image Generation Limits: AI image generation (and related media-generation features that share the same allowance) is subject to enforceable usage limits based on your plan. Free users receive a limited trial image allowance. Paid subscribers receive a plan-specific image allowance that resets upon subscription renewal or the applicable billing cycle. Shmooz.ai strictly enforces these limits. When your image allowance is exhausted, image generation will be blocked until your allowance resets or you purchase additional image credits.
• Image Allowances by Plan: Included image generation allowances are separate from message limits and may change from time to time. As of the last update to these Terms, approximate included allowances are: Starter ($3.99/month) — up to 50 images per billing period; Standard ($5.99–$7.99/month) — up to 100 images per billing period; Monthly Unlimited ($9.99/month) — up to 150 images per billing period; Yearly Unlimited ($79.99/year) — up to 200 images per billing period; Lifetime — up to 200 images per billing period. No account may hold more than 200 included plan images at any time before optional top-ups. The allowance in effect for your account is determined by your active plan at the time of use.
• Image Credit Top-Up Packs: Subscribers who exhaust their included image allowance may purchase optional one-time image credit packs: 100 additional images for $10 USD, or 500 additional images for $35 USD. Top-up credits are added to your account balance upon successful payment and may increase your total available image generations up to a maximum of 500 images in aggregate (included plan allowance plus purchased credits). Top-up purchases do not change your message quota or subscription tier.
• Image Credit Top-Up Terms: Image credit top-ups are one-time purchases, not subscriptions. All sales of image credit packs are final. Unused image credits are subject to the maximum balance stated above. Shmooz.ai reserves the right to modify top-up pack pricing, availability, credit amounts, and enforcement limits at any time. Promotional or marketing language (including references to “unlimited” features) does not override the enforceable image generation limits described in these Terms.
• Image Limit Enforcement: Shmooz.ai may monitor usage to enforce image limits, prevent abuse, and suspend or restrict accounts that attempt to circumvent limits or misuse image generation features.
• Video Generation Credits: Image-to-video and text-to-video generation are sold separately from subscriptions as prepaid credits measured in seconds. Each pack adds a pool of seconds (for example, a one-minute pack provides up to 60 seconds) that you may use across multiple videos. Each video uses 2, 5, or 10 seconds from your balance depending on the length you select. Unused seconds remain on your account until used. Video credit purchases are one-time purchases, generally non-refundable except where required by law, and may change in price or availability at any time.
• Warranties & Responsibility: Shmooz.ai makes no warranties or representations about the services or products provided. The user assumes all responsibility and risk for the use of Shmooz.ai.
• Intellectual Property: Shmooz.ai owns all rights, including intellectual property rights, in the website and its content. Copying or reproducing any part of the website without written consent from Shmooz.ai is prohibited.
• Account Suspension/Cancellation: Shmooz.ai reserves the right to suspend or cancel a user's account at any time, for any reason.
• Indemnification: The user agrees to indemnify and hold Shmooz.ai, its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of user's use of Shmooz.ai, the violation of these Terms of Service, or infringement of any intellectual property or other right of any person or entity.
• Limitation of Liability: Shmooz.ai shall not be liable for any damages whatsoever, including but not limited to any direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the use or inability to use Shmooz.ai or any part thereof.
• Preference of Law and Dispute Resolution: These terms of service shall be governed by and construed in accordance with the laws of United States without giving effect to any principles of conflicts of law.