Privacy Policy

In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.

 

Owner and Data Controller

Shmooz LLC

5800 Lakeshore Drive

Fort Lauderdale, FL 33312

Owner contact email: info@shmooz.ai

 

Types of Data collected

We collect and process the following personal data:

 WhatsApp phone number and the inferred country and preferred language based on the

WhatsApp number country code.

 Statistics about usage of the service such as the timestamps, length and type (audio or

text) of messages users send shmooz. Statistics are called with a hashed ID and not the

actual phone number.

 We temporarily store your messages on our servers, to insure conversation flow with

Chat GPT-3.5

 We keep track of your total messages sent in order to enforce fair usage policy both free

and premium users. 

 For users who subscribe to Shmooz, Stripe will collect billing address, billing name,

phone number and email address. 

Purpose of Data Processing: The purpose of collecting the above information is for providing the

user with the service and improving the service.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to

provide this Data may make it impossible for this Application to provide its services. In cases

where this Application specifically states that some Data is not mandatory, Users are free not to

communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the

Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-

party services used by this Application serves the purpose of providing the Service required by

the User, in addition to any other purposes described in the present document and in the Cookie

Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through

this Application and confirm that they have the third partys consent to provide the Data to the

Owner.

Shmooz WhatsApp Service

The owner may create a unique ID for each user for the purpose of sending the users input to

Chat GPT-3.5. The Owner may collect statistical data on usage of the service to improve the level

of service. This can include frequency of messages and the length of each message. 

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure,

modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following

organizational procedures and modes strictly related to the purposes indicated. In addition to the

Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved

with the operation of this Application (administration, sales, marketing, legal, system

administration) or external parties (such as third-party technical service providers, mail carriers,

hosting providers, IT companies, communications agencies) appointed, if necessary, as Data

Processors by the Owner. The updated list of these parties may be requested from the Owner at

any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

 Users have given their consent for one or more specific purposes. Note: Under some

legislations the Owner may be allowed to process Personal Data until the User objects to

such processing (“opt-out”), without having to rely on consent or any other of the

following legal bases. This, however, does not apply, whenever the processing of

Personal Data is subject to the United States data protection law;

 provision of Data is necessary for the performance of an agreement with the User and/or

for any pre-contractual obligations thereof;

 processing is necessary for compliance with a legal obligation to which the Owner is

subject;

 processing is related to a task that is carried out in the public interest or in the exercise of

official authority vested in the Owner;

 processing is necessary for the purposes of the legitimate interests pursued by the Owner

or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the

processing, and in particular whether the provision of Personal Data is a statutory or contractual

requirement, or a requirement necessary to enter into a contract.

 

Place

The Data is processed at the Owners operating offices and in any other places where the parties

involved in the processing are located.

Depending on the Users location, data transfers may involve transferring the Users Data to a

country other than their own. To find out more about the place of processing of such transferred

Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the

United States or to any international organization governed by public international law or set up

by two or more countries, such as the UN, and about the security measures taken by the Owner

to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this

document or inquire with the Owner using the information provided in the contact section.

We do not share any of your personal details with any third party services. In order to use

OpenAIs GPT-3 API service, we send your message to OpenAI without any personal

information attached. 

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have

been collected for.

Therefore:

 Personal Data collected for purposes related to the performance of a contract between the

Owner and the User shall be retained until such contract has been fully performed.

 Personal Data collected for the purposes of the Owner’s legitimate interests shall be

retained as long as needed to fulfill such purposes. Users may find specific information

regarding the legitimate interests pursued by the Owner within the relevant sections of

this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has

given consent to such processing, as long as such consent is not withdrawn. Furthermore, the

Owner may be obliged to retain Personal Data for a longer period whenever required to do so for

the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access,

the right to erasure, the right to rectification and the right to data portability cannot be enforced

after expiration of the retention period.

 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

 Withdraw their consent at any time. Users have the right to withdraw consent where they

have previously given their consent to the processing of their Personal Data.

 Object to processing of their Data. Users have the right to object to the processing of their

Data if the processing is carried out on a legal basis other than consent. Further details

are provided in the dedicated section below.

 Access their Data. Users have the right to learn if Data is being processed by the Owner,

obtain disclosure regarding certain aspects of the processing and obtain a copy of the

Data undergoing processing.

 Verify and seek rectification. Users have the right to verify the accuracy of their Data and

ask for it to be updated or corrected.

 Restrict the processing of their Data. Users have the right, under certain circumstances, to

restrict the processing of their Data. In this case, the Owner will not process their Data

for any purpose other than storing it.

 Have their Personal Data deleted or otherwise removed. Users have the right, under

certain circumstances, to obtain the erasure of their Data from the Owner.

 Receive their Data and have it transferred to another controller. Users have the right to

receive their Data in a structured, commonly used and machine readable format and, if

technically feasible, to have it transmitted to another controller without any hindrance.

This provision is applicable provided that the Data is processed by automated means

and that the processing is based on the Users consent, on a contract which the User is

part of or on pre-contractual obligations thereof.

 Lodge a complaint. Users have the right to bring a claim before their competent data

Use of Microsoft Clarity and Google Analytics

We use Microsoft Clarity and Google Analytics to collect information about how users interact with our website and system. This data helps us understand user behavior and improve our services. The information collected may include:

• Pages visited
• Time spent on each page
• Clicks and interactions
• Device and browser information
• Geographical location (based on IP address)

Data collected by Microsoft Clarity and Google Analytics is anonymized and does not personally identify users. However, these services may use cookies and other tracking technologies.

protection authority.

 

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority

vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users

may object to such processing by providing a ground related to their particular situation to justify

the objection.

Users must know that, however, should their Personal Data be processed for direct marketing

purposes, they can object to that processing at any time without providing any justification. To

learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may

refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details

provided in this document. These requests can be exercised free of charge and will be addressed

by the Owner as early as possible and always within one month.

Additional information about Data collection and

processing Legal action

The Users Personal Data may be used for legal purposes by the Owner in Court or in the stages

leading to possible legal action arising from improper use of this Application or the related

Services.

The User declares to be aware that the Owner may be required to reveal personal data upon

request of public authorities.

Additional information about Users Personal Data

In addition to the information contained in this privacy policy, this Application may provide the

User with additional and contextual information concerning particular Services or the collection

and processing of Personal Data upon request.

 

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may

collect files that record interaction with this Application (System logs) use other Personal Data

(such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the

Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests,

please read their privacy policies.

By using Shmooz.ai, you agree to be bound by these Terms of Service & Privacy Policy. If you do not agree to these terms, please do not use Shmooz.ai.

Changes to this privacy policy

We reserve the right to make changes to our terms and conditions at any time. Any changes

will be posted on this page, and your continued use of Shmooz following any changes constitutes

your acceptance of the updated terms and conditions.

Definitions and legal references

Latest update: Feb 10th, 2023

By using the Service, you agree to our terms and conditions. If you have any questions or concerns, please contact us.