Frequently asked questions

The chatbot is an artificial intelligence program designed to interact with customers through text-based conversation. It uses natural language processing and machine learning to understand and respond to customer queries in real-time.

Shmooz has several features: 24/7 AI assistant, image generation, AI video generation (image-to-video & text-to-video on WhatsApp/Telegram), voice & music, file summarization, web search, and more. Type /menu in chat to explore everything.

To start using the chatbot, simply open the chat interface and start typing your questions. The chatbot will respond with relevant information and suggestions.

The chatbot has been trained on a large dataset of information, but its ability to answer your questions will depend on the quality of its training data and the specific algorithms used to develop it.

The chatbot is designed to be private and secure, and any information you share with it is kept confidential. The chatbot's developers take privacy and security very seriously and have implemented appropriate measures to protect your information.

For platinum users, the chatbot is continuously updated with new information and improvements to its algorithms to provide you with the best possible experience. Keep checking the website for updates to take advantage of the latest improvements.

The answers are provided by Chat GPT and Shmooz are not responsible for the content of the answers.

Yes, Shmooz can generate images based on user messages. If you start a message with the word "image," Shmooz will generate an image based on the context of your message.

The accuracy of the images generated by Shmooz depends on various factors, such as the quality of the input message, the context of the message, and the availability of suitable image data. However, Shmooz is trained on a vast dataset and can generate images with a high degree of accuracy in many cases.

Yes. Shmooz can create cinematic 2–10 second clips from any photo or text prompt — directly on WhatsApp & Telegram. Send an image and describe the motion, or describe a scene in words. Video credits are purchased separately from your subscription.

Yes, if you start a message with the word "Google," Shmooz can perform a search for you and return the relevant results.

Yes, Shmooz can summarize URLs that you share with it. It can extract the most important information from the page and provide you with a brief summary.

Shmooz summarizes URLs using natural language processing (NLP) techniques. It analyzes the content of the page, identifies the key points, and generates a summary that captures the essence of the page.

Yes, Shmooz can listen to voice notes through its "Shmooz" AI feature. It can transcribe the voice note and generate a text response based on the content.

You can manage your subscription by visiting the pricing section on our website and clicking on the "Manage Subscription" button. From there, you can view your subscription details, update your payment information, and cancel your subscription if desired.

Yes — cancel only via Manage Subscription on the pricing page (never invent a support email, never fake WhatsApp Support numbers). Search often misspells us as SHAZOOM — same product, same cancel path. We do not offer refunds for canceled subscriptions, but you keep access until the end of the billing cycle. Full steps: /blogs/cancel-shmooz-subscription

Yes. Paste your outbound draft into Shmooz and ask for a rewrite — grammar, clarity, and tone — then you copy and send it yourself. This is different from drafting a reply to a message you received. Guide: /blogs/rewrite-whatsapp-message-ai

Yes. Send one clear brief for a certificate, diploma, or event poster, then say keep editing that same visual one change at a time. When free image creates hit zero, ask for a small image pack — not a yearly plan dump. Guide: /blogs/certificate-poster-whatsapp-ai

Yes. Send one clear logo brief (wordmark or icon), then keep editing the same mark one change at a time. At zero free image creates, ask for a small image pack — not a yearly plan thrash. Guide: /blogs/logo-whatsapp-ai

Yes. Send one clear photo of the person, name the new scene, and keep editing that same face one change at a time. Expect the result as an image in chat (not only a link). At zero free creates, ask for a small image pack. Guide: /blogs/face-swap-whatsapp-ai

That’s a create hire — soft-land a small image pack on that same keep-edit thread, not a yearly plan catalog. Expect the image in chat. Guide: /blogs/exact-faces-ai-whatsapp

No. Shmooz is chat AI inside WhatsApp — we can’t place phone calls. Day-zero jobs that work: hire a family companion job (passport / crisis logistics), paste→polish a reply, or a voice note in chat. Guides: /blogs/family-companion-whatsapp-ai and /blogs/im-shmooz-not-chatgpt-whatsapp

Yes — in chat. Paste forms fields, ask for a PDF checklist, or polish a sticky family message. We can’t place phone calls. Don’t hire only as a reminder secretary (mid-chat push can fail). Guide: /blogs/family-companion-whatsapp-ai

Ask for a small image pack — whether free creates, day-zero exact faces, or an active paid binge hit zero. Video seconds don’t cover stills. Don’t thrash every yearly plan. Guides: /blogs/ai-image-pack-whatsapp and /blogs/exact-faces-ai-whatsapp

Yes. Forward the PDF, ask for conflict / risk callouts, then a clarification email draft in the same chat — don’t stop at a bare summary. Not legal advice; you review and send. Guide: /blogs/contract-pdf-finish-whatsapp

Forward a customs email, broker note, or shipping PDF → translate the logistics → one send-ready reply or checklist in the same chat. Then draft one importer ops Status line for the US/Gulf ops group if they need a board update — or Focus-reopen Desk next morning after overnight mute (who replied / which docs). Distinct from bare translate and from family Status digest. Drafts only — not a licensed broker. Guides: /blogs/customs-desk-translate-whatsapp, /blogs/importer-ops-status-whatsapp, /blogs/focus-reopen-desk-whatsapp

Yes. Forward the family group thread once and ask for a 60-sec Status-ready digest the organizer posts. We draft — you paste into Status. We don’t publish Status for you. Guide: /blogs/family-group-status-digest-whatsapp

Yes. Meta’s free transcript is table stakes. Ask Shmooz to draft a short reply and return it as a WhatsApp voice note you forward yourself. Hit the wall mid-notes? Soft-land keep finishing these notes — not a silent plan catalog. Guide: /blogs/voice-note-spoken-reply-whatsapp

Yes. Forward prediction / market screenshots once and ask for a daily Status-style odds board for the group. One screenshot or link, then analyze — no yes/fetch loops. We draft — you post Status. Not a bookmaker, not Kalshi, not financial advice. Meta One sells themes — we finish the desk. Guide: /blogs/odds-desk-status-whatsapp

When WhatsApp Plus Focus Schedule (or mute) lifts after freight chats went quiet overnight, ask for a morning reopen desk: who replied, which docs landed, what needs a reply today. Distinct from one-line importer ops Status after Customs Desk. We draft — you act. Guide: /blogs/focus-reopen-desk-whatsapp

Yes. Paste a 15-min chart once and ask for a Status-ready trade card (entry / stop / target). Reply RESOLVE for a HIT/MISS stamp; after 3 cards, ask for the next paste — never Pull/Yes loops. We draft — you post Status. Not a bookmaker, not Kalshi, not financial advice. Distinct from odds desk Status (screenshots → odds board). Guide: /blogs/tipster-scorebook-status-whatsapp

After a phone swap or Meta Plus “backup restored,” ask for Resume Desk: which named job was mid-stream and the next field — not another welcome tour. Distinct from Focus-reopen Desk (overnight mute → who replied / which docs). We draft — you continue. Guide: /blogs/resume-desk-after-restore-whatsapp

Yes. Paste the heartbreak dump once and ask for a one-page “letter I never sent” PDF keepsake — private, yours to download. We draft; we don’t send it for you. Distinct from letter reply coach (apology / what to send). Chat may name “keep this life desk” at the wall. Guide: /blogs/letter-i-never-sent-pdf-whatsapp

Yes. Send a handwriting photo, ask for a Hebrew Character Card (traits + one reopen line), and pin it for next session — Life Desk continuity, not a tipster scorebook. Reflective / entertainment only — not a clinical diagnosis. Guide: /blogs/character-card-life-desk-whatsapp

Yes. Forward the noisy group dump into 1:1 Shmooz and ask for a Group Secretary Status line — who needs what. Meta Agents stay 1:1 and can’t join groups; we also draft in 1:1 — you post Status. Distinct from family Status digest (warm family recap). Guide: /blogs/group-secretary-status-whatsapp

After a caregiver medical dump (pump, labs, meds), ask for a 3-step tonight checklist plus a clinician/family paste — then a forwardable Hebrew voice note you can play to dad or mom. Reply CARE next night to reopen. Chat may name “keep this caregiver desk.” Drafts only — not a doctor. Distinct from Life Desk letter/Character Card. Guide: /blogs/caregiver-medical-desk-whatsapp

Dump the situation once and get one paste-ready Send Desk reply. Meta Writing Help is English-only; Side Chat never becomes the text you paste. Distinct from paste-for-reply (2–3 options) and letter reply coach (apology/grief). Guide: /blogs/send-desk-reply-whatsapp

After a “no reply for months” dump (airline, hotel, delivery), ask for an escalation letter plus a ≤6-line Google/Trustpilot paste same turn. ~48h later: say CHASE for the next claim ladder. Chat may name “keep this complaint desk.” Drafts only — not a lawyer or airline support. Distinct from Send Desk and Reconciliation Desk. Guide: /blogs/complaint-desk-whatsapp

After a rage / fight dump, ask for one Cool-Down Gate — wait + hold-draft — before Reconciliation. Meta Writing Help always polishes to send now; Cool-Down Gate is explicitly “don’t send yet.” When ready, hand off to Reconciliation Desk. Guide: /blogs/cool-down-gate-whatsapp

After an appliance error-code dump (+ machine photo), ask for a ≤6-line landlord/tech paste same turn. Badge photo + code → DIY / order part / call tech card — reply FIX to reopen. Chat may name “keep this fix desk.” Drafts only — not a technician. Distinct from Complaint Desk and Denial Decoder. Guide: /blogs/fix-desk-whatsapp

After an airline (or hotel) brush-off forward, ask for one Denial Decoder — admitted / dodged / next ask + deadline. Meta Side Chat only summarizes; Writing Help just polishes the angry reply. Distinct from Complaint Desk (months of silence → escalation). Guide: /blogs/denial-decoder-whatsapp

After a fight / peacemaking dump, ask for a peacemaking letter plus a ≤6-line WhatsApp-paste apology same turn. Morning-after: say REPAIR to reopen the last draft + one calm check-in. Still raging? Soft-land Cool-Down Gate first. Chat may name “keep this reconciliation desk.” Drafts only — not a therapist. Distinct from letter I never sent (keepsake) and Send Desk. Guide: /blogs/reconciliation-desk-whatsapp

After an overnight pump/meds dump, ask for one Status-ready Family Shift Handoff the next sibling posts to the family group — Meta Agents can’t join groups. Distinct from Caregiver Medical Desk (your tonight checklist + clinician paste + voice for parents). Guide: /blogs/family-shift-handoff-status-whatsapp

Yes. Paste today’s rows or forward a clear sheet photo and ask for Excel (.xlsx) once — then append rows day two. Distinct from creating a PDF deck or summarizing a contract. Guide: /blogs/excel-ops-ledger-whatsapp

Shmooz billing stays on Shmooz Pricing / Manage Subscription only. Never trust a third-party ChatGPT checkout URL for Shmooz. Start at /pricing or ask in chat for Manage Subscription.

Don’t stop at text on screen. Ask for a forwardable spoken TTS reply, travel logistics (times/places → checklist → confirm), or keep finishing these notes at the wall. Guide: /blogs/voice-note-spoken-reply-whatsapp

No. Meta One sells WhatsApp themes and Muse gens. Shmooz finishes jobs in chat — Fix Desk, Denial Decoder, Complaint Desk, Cool-Down Gate, Reconciliation Desk, Family Shift Handoff Status, Caregiver Medical Desk, Send Desk, Life Desk (letter I never sent PDF / Character Card), Group Secretary Status. We are not Meta or WhatsApp Support.

Update payment to keep going on passport / travel / family logistics — don’t invent a support email and don’t thrash a new plan as the only path. Cancel still goes to Manage Subscription on /pricing. Guide: /blogs/family-companion-whatsapp-ai

Only when a real look-up runs. We never claim “I searched” if web search didn’t fire. If the trip details are already inside a voice note, finish travel logistics instead of a fake search. Guides: /blogs/web-search-ai-whatsapp and /blogs/voice-note-travel-logistics-whatsapp

Not reliably right now. Mid-chat personal “remind me” nudges can fail — we say so up front. Prefer a family companion job or paste→polish a reply for work that finishes in chat. If you only hired Shmooz as a reminder secretary and want out, cancel via Manage Subscription on /pricing — never invent a support email. Guides: /blogs/whatsapp-ai-reminders and /blogs/cancel-shmooz-subscription

Meta AI is built into WhatsApp. Official ChatGPT on WhatsApp is mainly Europe-only. Shmooz is a separate AI assistant chat for multi-step jobs (rewrite, logos, certificates/posters, docs, voice). Honest comparison: /blogs/meta-ai-vs-chatgpt-whatsapp — we are not Meta or WhatsApp Support.

Yes, your subscription will automatically renew at the end of each billing cycle unless you cancel it. You can change your renewal settings by visiting the pricing section on our website and clicking on the "Manage Subscription" button. From there, you can turn off automatic renewal or choose a different renewal interval.

If your payment is declined, we will attempt to charge your payment method again. If the payment continues to fail, your subscription may be suspended or canceled. To avoid any interruptions in service, please make sure your payment information is up-to-date.